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Natizia Swiss botanical skincare lab

PRIVACY POLICY

 1. Who are we?

Our website address is https://www.natizia.ch.

 

 2. What personal data do we collect, and for what purpose?

We receive, collect and store all the information that you enter on our website. Your IP address, which is used to connect your computer to the internet, is anonymised.

We also collect your login credentials, email address, password, computer and connection information, and purchase history. We use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information and the methods used to leave the page.

We also collect personally identifiable information, including name, email address, password, communications, telephone number and address, as well as payment details, including credit card information, comments, product reviews and personal profile information.

All information provided by customers will only be used to process orders, facilitate navigation on the Natizia website, contact you and provide information via email about new products, special offers and news relating to the Natizia website.​​

 

 3. How is your personal information stored?

Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that enables us to sell our products to you. Your data may be stored via Wix.com's data storage, databases and general applications. This data is stored on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company comply with the PCI-DSS standards, which are managed by the PCI Security Standards Council — a collaborative effort involving brands such as Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help to ensure the secure handling of credit card information by our platform and its service providers.

 

 4. What personal data is shared with third parties, and for what purpose?

No information provided by customers will be shared with any third party or company.

 5. Cookies

Cookies are small text files that are stored on your browser when you visit a website. They are typically used to track your movements and actions on the site and to remember the settings you have selected. 

There are two types of cookie on our website:

Session cookies (transient): These cookies are deleted when you close your browser and do not collect information about your computer. They typically store information in the form of a session ID that does not personally identify the user.

Persistent cookies (also known as permanent or stored cookies) are stored on your hard drive until they expire (on a set expiry date) or until you delete them. They are used to collect user identification information, such as web browsing behaviour or user preferences for a specific site.

 

 6. What choices are available to users regarding the processing of their data?

You can request the deletion of your personal data. This does not include data stored for administrative, legal or security purposes. Please contact us at hello@natizia.ch.

 7. Privacy Policy Updates

We reserve the right to change this Privacy Policy at any time, so please review it regularly. Any changes or clarifications will take effect immediately upon posting on the website. If we make any significant changes to this policy, we will notify you so that you are aware of what information we collect, how we use it and when we disclose it.

 

 8. Contact information

If you wish to access, correct, amend or delete any personal information that we hold about you, please contact us at hello@natizia.ch.

Chavornay, 1 December 2020.

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